Support

Get help with Poky-fy Import & Copy Products

Need Help?

We're here to help you get the most out of Poky-fy Import & Copy Products. Below you'll find resources and ways to get support.

Frequently Asked Questions

How do I import products?

Navigate to the Import page, paste the product URL from your source, and click Import. The product will be imported to your Shopify store with all available details.

Can I import multiple products at once?

Yes! Use the Bulk Import feature to import multiple products simultaneously. Simply provide a list of URLs and start the bulk import process.

What happens to imported products?

Imported products are created as draft products in your Shopify store. You can review and publish them when ready.

Can I sync product updates?

Yes, you can synchronize products from the History page to update product information from the original source.

How do I view my import history?

Go to the History page to see all your imported products, their status, and perform actions like syncing or viewing details.

Contact Support

If you can't find the answer to your question, please reach out to us:

Report a Bug

If you've encountered a technical issue, please provide:

Feature Requests

We're always looking to improve! If you have suggestions for new features or improvements, we'd love to hear from you. Send your ideas to [email protected]

Troubleshooting

Import is failing

Images not importing

System Status

All systems operational. If you're experiencing issues, please contact support.

Additional Resources